Our commitment to professional representation of your newspaper, the product knowledge of our operators, and our taped verification process is what makes Total Marketing Outbound unique in the industry. Click here for a sample of our taped verification dialogue.
In addition to rigorous sales and customer service training, Total Marketing Outbound operators go through extensive training on the features and benefits of YOUR newspaper. All operators will know your guaranteed delivery times, your billing methods, the special sections in your newspaper, how your paper is different from the competition, and whatever else is necessary to represent your product in the most effective manner possible.
Our philosophy is simple: The more product knowledgeable the rep, the more likely they are to make a sale.